FAQs
When will my order ship?
When will my order ship?
Orders are normally processed within 2–5 business days after payment. We will email you tracking details once your order is dispatched.
How long does delivery take?
How long does delivery take?
After dispatch, estimated delivery is 7–15 business days to the US, Australia, UK, New Zealand, Germany and Canada, and 10–20 business days to other supported destinations. These are estimates, not guaranteed arrival dates.
How do I request a return?
How do I request a return?
Email support@myironlizard.com within 14 calendar days of delivery with your order number. Please contact us before mailing anything back so we can provide instructions and the correct return address. See our Refund Policy for eligibility and return shipping costs.
How can I contact Iron Lizard?
How can I contact Iron Lizard?
Email support@myironlizard.com and include your order number if you have one. We normally reply within 1–3 business days. Tracking may take 2–5 business days to show its first update after dispatch.